AI Solutions
This is an internal prototype, not commissioned client work. It illustrates our approach; it does not report client outcomes.
Property enquiries arrive from portals, forms and messages in inconsistent formats. Agents spend time sorting and following up on enquiries that are incomplete or not a fit.
Each enquiry is normalized and classified by intent, budget and location. Missing details are requested with a short automated message. Qualified leads are created in the CRM and assigned by area, with a summary the agent can review before calling.
Defined intent categories and tested AI classification against sample enquiries.
Designed short, clearly automated follow-up questions.
Mapped assignment rules by area and enquiry type.
Added a summary card for agents to confirm before contact.
An internal prototype that extracts supplier, totals and line items from PDF invoices into structured data for review.
An internal prototype of a support assistant that answers questions from approved help articles, cites its sources, and hands over to a person when unsure.
Next step
Tell us about your situation and we'll share how we'd approach it.